Permanent Supportive Housing for California

You may want to know

Frequently Asked Questions


Can I apply directly to Enlightenment Plaza?

The supportive housing units at Enlightenment Plaza are filled through designated government-agency referrals coordinated through CES. Contact LAHSA or a participating service provider to begin the referral process rather than relying on a conventional walk-in rental application.


Do I need to be staying in a shelter to seek permanent supportive housing?

Not necessarily. People experiencing homelessness may connect with CES through access centers, participating service providers, outreach teams, and other designated access points. Contact LAHSA to learn which pathway fits your situation.


What if I do not have identification or proof of income?

Tell your case manager or service provider. Ask what documentation is required for your circumstances and whether assistance is available to obtain missing records.


Does completing a CES assessment guarantee housing?

No. An assessment helps identify needs and potential housing resources, but it does not guarantee eligibility, a referral, or a particular apartment.


How long will it take to get housing?

There is no single timeline. The process depends on eligibility, available resources, referrals, documentation, and unit availability. Stay in contact with your service provider while exploring other housing and shelter resources.


What if I need somewhere to sleep tonight?

For immediate shelter information in Los Angeles County, call 211. Adults seeking shelter can also call 1-800-548-6047 for assistance with available shelter resources. Shelter availability changes, so call to confirm current options.


Take the First Step Today

If you are experiencing homelessness and want to explore permanent supportive housing, start by contacting LAHSA or calling 211. A housing service provider can help you understand your options, complete the appropriate assessment, and determine whether you may qualify for a referral to Rousseau Residences or another housing program.

You deserve access to information, support, and a path toward stable housing. Start the process, stay connected with your service provider, and ask for help whenever you need it.